Trust and Compliance Documentation

Applicable to the services branded as Sales Cloud, Service Cloud, Community Cloud, Chatter, Lightning Platform (including Force.com), IoT Explorer (including IoT Plus), Site.com, Database.com, Einstein Analytics (including Einstein Discovery), WDC, Messaging, Financial Services Cloud, Health Cloud, Sustainability Cloud, Consumer Goods Cloud, Manufacturing Cloud, Emergency Program Management, Salesforce CPQ and Salesforce Billing, Salesforce Maps, Salesforce Order Management, Workplace Command Center, Shift Management, and the Salesforce.org LLC ("Salesforce.org") services branded as Salesforce Advisor Link, foundationConnect (provisioned on or after August 19, 2019), Accounting Subledger, Salesforce.org Insights Platform: Data Integrity, and Nonprofit Cloud Case Management.

Applicable to the services branded as B2B Commerce (formerly branded as Cloud Craze)

Applicable to the services branded as B2C Commerce/Commerce Cloud (formerly branded as Demandware)

Applicable to features and services branded as Customer 360 Data Manager

Applicable to the services branded as Data.com

Applicable to the services branded as Einstein Analytics (including Einstein Discovery)

Applicable only to the environment branded and sold as Government Cloud Plus.

Applicable to the services branded as Heroku

Applicable to the services branded as IoT Cloud

Applicable to the services branded as Salesforce LiveMessage (formerly branded as Heywire) and Messaging, together the "Messaging Services"

Applicable to the services branded or sold as (collectively, 'Marketing Cloud'): Advertising Studio (including Advertising Audiences and Social.com), Datorama, ExactTarget (including Email Studio, Journey Builder and Mobile Studio), Interaction Studio, Predictive Intelligence (including Predictive Email, Predictive Web, Web & Mobile Analytics, and Web Personalization), and Social Studio

Applicable to the services branded as MuleSoft or the Anypoint Platform ("MuleSoft Services")

Applicable to the services branded as myTrailhead

Applicable to the services branded as Pardot

Applicable to the services branded as Quip

Applicable to the services and features branded as Sales Cloud Einstein, Pardot Einstein, Salesforce Inbox, High Velocity Sales, Einstein Engagement Scoring, Einstein Vision and Language Services, Einstein Bots, Service Cloud Einstein, Einstein Prediction Builder, Einstein Vision for Social Studio, and the Einstein Activity Capture feature ("Covered Services")

Applicable to the services branded as Audience Studio and Data Studio (formerly branded as Krux)