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Trust and Compliance Documentation
This page provides links to the Trust and Compliance Documentation
for each Salesforce service.
Salesforce Services
Applicable to the services branded as Sales Cloud, Service Cloud, Community Cloud, Chatter, Lightning Platform (including Force.com), IoT Explorer (including IoT Plus), Site.com, Database.com, Einstein Analytics (including Einstein Discovery), Work.com, Messaging, Financial Services Cloud, Health Cloud, Salesforce CPQ and Salesforce Billing, Salesforce Maps, Salesforce Advisor Link, and foundationConnect (provisioned on or after August 19, 2019)
B2B Commerce
Applicable to the services branded as B2B Commerce (formerly branded as Cloud Craze)
B2C Commerce/Commerce Cloud
Applicable to the services branded as B2C Commerce/Commerce Cloud (formerly branded as Demandware)
Data.com
Applicable to the services branded as Data.com
Desk.com
Applicable to the services branded as Desk.com
Einstein Analytics
Applicable to the services branded as Einstein Analytics (including Einstein Discovery provisioned after October 16, 2018)
Einstein Discovery Classic
Applicable to the services branded as Einstein Discovery Classic (formerly known as BeyondCore)
Heroku
Applicable to the services branded as Heroku
IoT Cloud
Applicable to the services branded as IoT Cloud
Messaging and LiveMessage
Applicable to the services branded as Salesforce LiveMessage (formerly branded as Heywire) and Messaging, together the "Messaging Services"
Marketing Cloud
Applicable to the services branded or sold as (collectively, 'Marketing Cloud'): Advertising Studio (including Advertising Audiences, Advertising Campaigns and Social.com), Datorama, ExactTarget (including Email Studio, Journey Builder and Mobile Studio), Interaction Studio, Predictive Intelligence (including Predictive Email, Predictive Web, Web & Mobile Analytics, and Web Personalization), and Social Studio
MuleSoft
Applicable to the services branded as MuleSoft or the Anypoint Platform ("MuleSoft Services")
myTrailhead
Applicable to the services branded as myTrailhead
Pardot
Applicable to the services branded as Pardot
Quip
Applicable to the services branded as Quip
Einstein Platform
Applicable to the services and features branded as Sales Cloud Einstein, Pardot Einstein, Salesforce Inbox, Einstein Engagement Scoring, Einstein Vision and Language Services, Einstein Bots, Service Cloud Einstein, Einstein Prediction Builder, and the Einstein Activity Capture feature ("Covered Services")
Audience Studio and Data Studio
Applicable to the services branded as Audience Studio and Data Studio (formerly branded as Krux)
SalesforceIQ
Applicable to the services branded as SalesforceIQ CRM (“SalesforceIQ”)
Salesforce Open Source Notices
Notice required by licensors of any open source libraries or components related to any of the applicable services.
