Salesforce Trust

Trust and Compliance

This page provides links to the trust and compliance
information for each Salesforce service.

Marketing Cloud Trust and Compliance Documentation

This page is applicable to the services branded or sold as (collectively, 'Marketing Cloud'): Advertising Studio (including Advertising Audiences, Advertising Campaigns and, Datorama, ExactTarget (including Email Studio, Journey Builder and Mobile Studio), Interaction Studio, Predictive Intelligence (including Predictive Email, Predictive Web, Web & Mobile Analytics, and Web Personalization), and Social Studio.


  • The architecture of, the security and privacy-related audits and certifications received for, and the administrative, technical and physical controls applicable to Marketing Cloud;
  • Features, restrictions and notices associated with any:
    • Information sourced from third parties or public sources and provided to customers via Marketing Cloud;
    • Marketing Cloud functionality that allows customers to interact with social media and other websites; and
    • Desktop and mobile device software applications provided in connection with the Marketing Cloud; and
  • The infrastructure environment, sub-processors and certain other entities material to Salesforce's provision of Marketing Cloud.
  • For Trust and Compliance Documentation for other services that are associated with or integrate with Marketing Cloud, including Krux, please select the appropriate service on the Trust and Compliance Documentation homepage.


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