Salesforce Trust

Trust and Compliance Documentation

This page provides links to the Trust and Compliance Documentation
for each Salesforce service.

Salesforce Services

Applicable to the services branded as Sales Cloud, Service Cloud, Community Cloud, Chatter, Lightning Platform (including Force.com), IoT Explorer (including IoT Plus), Site.com, Database.com, Einstein Analytics (including Einstein Discovery), Work.com, Messaging, Financial Services Cloud, Health Cloud, and Salesforce CPQ and Salesforce Billing

B2B Commerce

Applicable to the services branded as B2B Commerce (formerly branded as Cloud Craze)

Commerce Cloud

Applicable to the services branded as Commerce Cloud (formerly branded as Demandware)

Data.com

Applicable to the services branded as Data.com

Desk.com

Applicable to the services branded as Desk.com

Einstein Analytics

Applicable to the services branded as Einstein Analytics (including Einstein Discovery provisioned after October 16, 2018)

Einstein Discovery Classic

Applicable to the services branded as Einstein Discovery Classic (formerly known as BeyondCore)

Heroku

Applicable to the services branded as Heroku

IoT Cloud

Applicable to the services branded as IoT Cloud

Messaging and LiveMessage

Applicable to the services branded as Salesforce LiveMessage (formerly branded as Heywire) and Messaging, together the "Messaging Services"

Marketing Cloud

Applicable to the services branded or sold as (collectively, 'Marketing Cloud'): Advertising Studio (including Advertising Audiences, Advertising Campaigns and Social.com), Datorama, ExactTarget (including Email Studio, Journey Builder and Mobile Studio), Interaction Studio, Predictive Intelligence (including Predictive Email, Predictive Web, Web & Mobile Analytics, and Web Personalization), and Social Studio

MuleSoft

Applicable to the services branded as MuleSoft or the Anypoint Platform ("MuleSoft Services")

myTrailhead

Applicable to the services branded as myTrailhead

Pardot

Applicable to the services branded as Pardot

Quip

Applicable to the services branded as Quip

Einstein Platform

Applicable to the services and features branded as Sales Cloud Einstein, Pardot Einstein, Salesforce Inbox, Einstein Engagement Scoring, Einstein Vision and Language Services, Einstein Bots, Service Cloud Einstein, Einstein Prediction Builder, and the Einstein Activity Capture feature ("Covered Services")

Audience Studio and Data Studio

Applicable to the services branded as Audience Studio and Data Studio (formerly branded as Krux)

SalesforceIQ

Applicable to the services branded as SalesforceIQ CRM (“SalesforceIQ”)

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