Salesforce Trust

 

Trust and Compliance Documentation

This page provides links to the Trust and Compliance Documentation
for each Salesforce service.

Salesforce Services 

Applicable to the services branded as Sales Cloud, Service Cloud, Experience Cloud (formerly Community Cloud), Chatter, Lightning Platform (including Force.com), Salesforce Private Connect, IoT Explorer (including IoT Plus), Site.com, Database.com, Einstein Analytics (including Einstein Discovery), Einstein Relationship Intelligence, WDC, Intelligent Form Reader, Messaging, Financial Services Cloud, Health Cloud, Sustainability Cloud, Consumer Goods Cloud, Manufacturing Cloud, Loyalty Cloud, Emergency Program Management, Public Sector Solutions, Privacy Center, Service Cloud Voice, Salesforce CPQ and Salesforce Billing, Salesforce Maps, Salesforce Order Management, Workplace Command Center, Shift Management, B2B Commerce on Lightning Experience, and the Salesforce.org LLC ("Salesforce.org") services branded as Salesforce Advisor Link, foundationConnect (provisioned on or after August 19, 2019), Accounting Subledger, Salesforce.org Insights Platform: Data Integrity, Nonprofit Cloud Case Management, Grants Management, Admissions Connect, and Student Success Hub

B2B Commerce

Applicable to the services branded as B2B Commerce (formerly branded as Cloud Craze)

B2C Commerce/Commerce Cloud

Applicable to the services branded as B2C Commerce/Commerce Cloud (formerly branded as Demandware)

Customer 360 Data Manager

Applicable to features and services branded as Customer 360 Data Manager

Data.com

Applicable to the services branded as Data.com

Einstein Analytics

Applicable to the services branded as Einstein Analytics (including Einstein Discovery)

Government Cloud Plus

Applicable only to the environment branded and sold as Government Cloud Plus

Heroku

Applicable to the services branded as Heroku

IoT Cloud

Applicable to the services branded as IoT Cloud

Messaging and LiveMessage

Applicable to the services branded as Salesforce LiveMessage (formerly branded as Heywire) and Messaging, together the "Messaging Services"

Marketing Cloud

Applicable to the services branded or sold as (collectively, 'Marketing Cloud'): Advertising Studio (including Advertising Audiences and Social.com), Datorama, ExactTarget (including Email Studio, Journey Builder and Mobile Studio), Interaction Studio (Legacy), Interaction Studio, Marketing Cloud Einstein (formerly branded as Predictive Intelligence), Social Studio, and Evergage

MuleSoft

Applicable to the services branded as MuleSoft or the Anypoint Platform ("MuleSoft Services")

myTrailhead

Applicable to the services branded as myTrailhead

Pardot

Applicable to the services branded as Pardot

Salesforce Anywhere (including Quip)

Applicable to the services branded as Salesforce Anywhere (including Quip)

Einstein Platform

Applicable to the services and features branded as Sales Cloud Einstein, Pardot Einstein, Salesforce Inbox, High Velocity Sales, Einstein Engagement Scoring, Einstein Copy Insights, Einstein Vision and Language Services, Einstein Bots, Service Cloud Einstein, Einstein Prediction Builder, Einstein Vision for Social Studio, the Einstein Features (Activity Capture, Opportunity Scoring, Bots, Case Classification, Article Recommendations, Object Detection, Recommendation Builder, and Prediction Builder) ("Covered Services")

Audience Studio and Data Studio

Applicable to the services branded as Audience Studio and Data Studio (formerly branded as Krux)

Tableau Online

Applicable to features and services branded as Tableau Online

Salesforce.org Philanthropy Cloud and Elevate

Applicable to the services branded as Salesforce.org Philanthropy Cloud and Elevate

Vlocity

Applicable to the services branded as Vlocity Communications package, Vlocity Media and Entertainment package, Vlocity Energy & Utilities or Vlocity Commodity package, Vlocity Insurance package, Vlocity Health package, Vlocity Government package, Vlocity Digital Commerce Gateway, and Vlocity Order Management Plus

Customer 360 Audiences

Applicable to features and services branded as Customer 360 Audiences

 
Review the Change Log for the Trust & Compliance documents.

Salesforce Open Source Notices

Notice required by licensors of any open source libraries or components related to any of the applicable services.

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