Issue: The Salesforce Technology team is aware of a performance degradation that may be impacting multiple Salesforce production instances. A fix has been validated and will be deployed to all instances via emergency release, using our non-disruptive restart technology (NDU), which waits for an off-peak window to apply the fix.

Impact: While users can access the Salesforce service, some functionality within the service may not be available or running at optimal performance. Customers may experience general slow performance, timeouts, and connectivity issues.

Next Steps: The next update will be provided upon the completion of the emergency release or if new information becomes available.

Performance Degradation - Database Connection Pool Errors

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