Salesforce.com Tools That Support Privacy Compliance

Salesforce.com recognizes that many of our customers are subject to at least some privacy-related laws that govern the handling of personal information. We seek to support our customers' compliance with such laws by providing a comprehensive privacy and security program that includes certifications, policies, practices, people, and technology.

Certifications

Salesforce.com has comprehensive privacy and security assessments and certifications performed by multiple third parties.

Policies

Salesforce.com has privacy and security-conscious policies that apply to all of our information handling practices.

Practices

Salesforce.com's comprehensive privacy and security program includes communicating with personnel and customers about current issues and best practices.

People

Salesforce.com has multiple organizations, teams, and individuals responsible for security and security-related matters. The Chief Trust Officer is responsible for salesforce.com's security program and personnel, including information, product, and corporate security, enterprise risk management, and technology audit & compliance. The Global Privacy Counsel is responsible for salesforce.com's privacy program, including compliance with applicable privacy and data-protection laws. Additionally, all salesforce.com personnel are required to follow salesforce.com's confidentiality, privacy, and information security policies

Technology

Salesforce.com maintains a comprehensive array of technical measures to protect the salesforce.com service and offers a robust set of customer-controlled settings to further heighten privacy and security protection.