Security Overview

Salesforce understands that the confidentiality, integrity, and availability of our customers' information are vital to their business operations and our own success. We use a multi-layered approach to protect that key information, constantly monitoring and improving our application, systems, and processes to meet the growing demands and challenges of security.

Secure data centers

Our service is collocated in dedicated spaces at top-tier data centers. These facilities provide carrier-level support, including:

Access control and physical security

Environmental controls

Power

Network

Fire detection and suppression

Secure transmission and sessions

Network protection

Disaster Recovery

Backups

Internal and Third-party testing and assessments

Salesforce.com tests all code for security vulnerabilities before release, and regularly scans our network and systems for vulnerabilities. Third-party assessments are also conducted regularly:

Security Monitoring

Our Information Security department monitors notification from various sources and alerts from internal systems to identify and manage threats.