Salesforce.com System Status and Alerts http://trust.salesforce.com Real-time updates from trust.salesforce.com on alerts, availability and system health Wed, 03 Apr 2013 15:57:00 GMT 2013-04-03T15:57:00Z Alert: [ NA4 ] On April 3 2013, the salesforce.com Technology Team observed a performance degradation issue affecting the NA4 instance. The problem began at 15:06 UTC and was resolved by 15:10 UTC. During this time, customers on the NA4 instance may have experienced slow performance or intermittent errors while accessing the Salesforce application. Thank you for your continued business and patience during this situation. http://trust.salesforce.com/trust/status The problem was caused by resource contention within the NA4 database tier. The contention cleared and normal performance was restored. Actions to Prevent Future Incidents: The salesforce.com Technology Team - -Is investigating the root cause of the resource contention with our salesforce.com Technology Teams Wed, 03 Apr 2013 15:57:00 GMT http://trust.salesforce.com/trust/status 2013-04-03T15:57:00Z