Salesforce.com System Status and Alerts http://trust.salesforce.com Real-time updates from trust.salesforce.com on alerts, availability and system health Mon, 06 May 2013 23:00:00 GMT 2013-05-06T23:00:00Z Alert: [ NA3 ] On May 6 2013, the salesforce.com Technology Team observed a performance degradation issue affecting the NA3 instance. The problem began at 21:40 UTC and was resolved by 21:43 UTC. During this time, customers on the NA3 instance may have experienced slow performance or intermittent errors while accessing the Salesforce application. Thank you for your continued business and patience during this situation. http://trust.salesforce.com/trust/status The problem was caused by resource contention on the NA3 database tier. The contention cleared and normal performance was restored. Actions to Prevent Future Incidents: The salesforce.com Technology Team - - Is continuing to work with our database vendor to more efficiently manage resources within the database tier Mon, 06 May 2013 23:00:00 GMT http://trust.salesforce.com/trust/status 2013-05-06T23:00:00Z Alert: [ NA3 ] On May 3 2013, the salesforce.com Technology Team observed a performance degradation issue affecting the NA3 instance. There were four periods of impact during this incident: From 08:35 UTC to 08:41 UTC From 09:10 UTC to 09:15 UTC From 09:41 UTC to 09:44 UTC From 10:55 UTC to 11:01 UTC During these times, customers on the NA3 instance may have experienced slow performance or intermittent errors while accessing the Salesforce application. Thank you for your continued business and patience during this situation. http://trust.salesforce.com/trust/status The salesforce.com Technology Team is investigating the root cause of the incident Fri, 03 May 2013 21:38:00 GMT http://trust.salesforce.com/trust/status 2013-05-03T21:38:00Z