Salesforce.com System Status and Alerts http://trust.salesforce.com Real-time updates from trust.salesforce.com on alerts, availability and system health Sun, 12 May 2013 18:50:00 GMT 2013-05-12T18:50:00Z Alert: [ NA11 ] On May 12, 2013, the salesforce.com Technology Team encountered an issue while performing the announced planned maintenance on the NA11 instance. This issue resulted in a delay to the completion of the planned maintenance by one hour and forty-seven minutes, from 11:00 UTC to 12:47 UTC. We thank you for your continued business and patience. http://trust.salesforce.com/trust/status The delay resulted from an unexpected fault within the storage tier. The root cause of the fault is, at this time, still under investigation. Actions to Prevent Future Incidents: The salesforce.com Technology Team is taking the following actions: - Working to determine the cause of the storage fault Sun, 12 May 2013 18:50:00 GMT http://trust.salesforce.com/trust/status 2013-05-12T18:50:00Z Alert: [ NA11 ] On May 10 2013, the salesforce.com Technology Team observed a performance degradation issue affecting the NA11 instance. The problem began at 14:10 UTC and was resolved by 14:12 UTC. During this time, customers on the NA11 instance may have experienced slow performance or intermittent errors while accessing the Salesforce application. Thank you for your continued business and patience during this situation. http://trust.salesforce.com/trust/status The root cause of the incident is under investigation Fri, 10 May 2013 18:58:00 GMT http://trust.salesforce.com/trust/status 2013-05-10T18:58:00Z