Salesforce.com System Status and Alerts http://trust.salesforce.com Real-time updates from trust.salesforce.com on alerts, availability and system health Sat, 11 May 2013 14:19:00 GMT 2013-05-11T14:19:00Z Status Update: [ CS15 ] salesforce.com Sandbox Scheduled Summer '13 Upgrade Complete - CS15 http://trust.salesforce.com/trust/status All upgrade activities for the CS15 instance are now complete and all features for the Summer '13 release have now been made available for your organization. NOTE: Refreshing your sandbox may change the instance on which your sandbox resides. For more details please reference the solution "Why does my instance change whenever I refresh my sandbox?" in the Help & Training. Sat, 11 May 2013 14:19:00 GMT http://trust.salesforce.com/trust/status 2013-05-11T14:19:00Z Status Update: [ CS14 CS15 CS17 ] salesforce.com Sandbox Scheduled Summer '13 Upgrade Update - CS14,CS15,CS17 http://trust.salesforce.com/trust/status The Summer '13 release is now live for the CS14,CS15,CS17 instances as of 06:02 UTC. CS14,CS15,CS17 should be generally available as we continue to perform upgrade activities including feature enablement. We will update Trust once these activities are complete. NOTE: Refreshing your sandbox may change the instance on which your sandbox resides. For more details please reference the solution "Why does my instance change whenever I refresh my sandbox?" in the Help & Training. Sat, 11 May 2013 06:02:00 GMT http://trust.salesforce.com/trust/status 2013-05-11T06:02:00Z Status Update: [ CS14 CS15 CS17 ] salesforce.com Sandbox Scheduled Summer '13 Upgrade Beginning - CS14,CS15,CS17 http://trust.salesforce.com/trust/status The scheduled upgrade for CS14,CS15,CS17 is about to begin. During this period the salesforce.com service is expected to be unavailable. Your organization should expect to experience a disruption of up to five (5) minutes during this timeframe. We appreciate your patience while we update this instance to Summer '13. NOTE: Refreshing your sandbox may change the instance on which your sandbox resides. For more details please reference the solution "Why does my instance change whenever I refresh my sandbox?" in the Help & Training. Sat, 11 May 2013 05:55:00 GMT http://trust.salesforce.com/trust/status 2013-05-11T05:55:00Z Alert: [ CS15 ] The salesforce.com Technology Team resolved a performance degradation issue affecting Search on the CS15 instance. The problem began on April 1, 2013 at 15:26 UTC and was resolved at 17:35 UTC. During this time customers on the CS15 instance may have experienced intermittent periods of where they were unable to search for newly created or updated records. Thank you for your continued business and patience during this situation. http://trust.salesforce.com/trust/status The issue was isolated to an unexpected software fault within the CS15 Search application. The fault was resolved and normal performance was restored. Actions to Prevent Future Incidents: The salesforce.com Technology Team: -Is investigating more effective methods to ensure that the Search application is more resilient to these kind of faults. Mon, 01 Apr 2013 21:30:00 GMT http://trust.salesforce.com/trust/status 2013-04-01T21:30:00Z