Salesforce.com System Status and Alerts http://trust.salesforce.com Real-time updates from trust.salesforce.com on alerts, availability and system health Sat, 11 May 2013 09:00:00 GMT 2013-05-11T09:00:00Z Status Update: [ CS11 ] salesforce.com Sandbox Scheduled Summer '13 Upgrade Complete - CS11 http://trust.salesforce.com/trust/status All upgrade activities for the CS11 instance are now complete and all features for the Summer '13 release have now been made available for your organization. NOTE: Refreshing your sandbox may change the instance on which your sandbox resides. For more details please reference the solution "Why does my instance change whenever I refresh my sandbox?" in the Help & Training. Sat, 11 May 2013 09:00:00 GMT http://trust.salesforce.com/trust/status 2013-05-11T09:00:00Z Status Update: [ CS9 CS11 CS12 ] salesforce.com Sandbox Scheduled Summer '13 Upgrade Update - CS9,CS11,CS12 http://trust.salesforce.com/trust/status The Summer '13 release is now live for the CS9,CS11,CS12 instance as of 4:01 UTC. The CS9,CS11,CS12 should be generally available as we continue to perform upgrade activities including feature enablement. We will update Trust once these activities are complete. NOTE: Refreshing your sandbox may change the instance on which your sandbox resides. For more details please reference the solution "Why does my instance change whenever I refresh my sandbox?" in the Help & Training. Sat, 11 May 2013 04:01:00 GMT http://trust.salesforce.com/trust/status 2013-05-11T04:01:00Z Status Update: [ CS9 CS11 CS12 ] salesforce.com Sandbox Scheduled Summer '13 Upgrade Beginning - CS9,CS11,CS12 http://trust.salesforce.com/trust/status The scheduled upgrade for CS9,CS11,CS12 is about to begin. During this period the salesforce.com service is expected to be unavailable. Your organization should expect to experience a disruption of up to five (5) minutes during this timeframe. We appreciate your patience while we update this instance to Summer '13. NOTE: Refreshing your sandbox may change the instance on which your sandbox resides. For more details please reference the solution "Why does my instance change whenever I refresh my sandbox?" in the Help & Training. Sat, 11 May 2013 03:55:00 GMT http://trust.salesforce.com/trust/status 2013-05-11T03:55:00Z Alert: [ CS11 ] On April 8 2013, the salesforce.com Technology Team observed a performance degradation issue affecting the CS11 instance. The problem began at 15:55 UTC and was resolved by 16:00 UTC. During this time, customers on the CS11 instance may have experienced slow performance or intermittent errors while accessing the Salesforce application. Thank you for your continued business and patience during this situation. http://trust.salesforce.com/trust/status The problem was caused by resource contention on the CS11 database tier. The contention cleared and normal performance was restored. Actions to Prevent Future Incidents: The salesforce.com Technology Team - - Is continuing to work with our database vendor to more efficiently manage resources within the database tier Mon, 08 Apr 2013 20:15:00 GMT http://trust.salesforce.com/trust/status 2013-04-08T20:15:00Z