Salesforce.com System Status and Alerts http://trust.salesforce.com Real-time updates from trust.salesforce.com on alerts, availability and system health Thu, 28 Mar 2013 09:12:00 GMT 2013-03-28T09:12:00Z Alert: [ CS10 ] The salesforce.com Technology Team has resolved a service disruption issue affecting the CS10 instance. The problem began on March 28, 2013 at 07:36 UTC and was resolved at 07:51 UTC. During the service disruption period, customers on CS10 were unable to access the Salesforce application. Thank you for your continued business and patience during this situation. http://trust.salesforce.com/trust/status The problem was isolated to a hardware fault within the database tier. The hardware issue was isolated and normal performance was restored. Actions to Prevent Future Incidents: The salesforce.com Technology Team - - Is working with the vendor to replace the faulty hardware - Is reviewing database configurations to investigate why this caused customer impact and make improvements to ensure resiliency Thu, 28 Mar 2013 09:12:00 GMT http://trust.salesforce.com/trust/status 2013-03-28T09:12:00Z